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Shops and e-commerce

SMS marketing for shops: bring your customers back

Your customers already gave you their number. Sendd turns it into sales: tell them about new stock, weekend offers and their orders by SMS, from one dashboard, with the cost shown before you send.

What shops send

• New stock and weekend offers.

• Order confirmations and delivery updates.

• Thank-you messages and loyalty rewards.

• Holiday and season sales.

Know the cost before you press send

Import customers from a CSV file and group them. Before a campaign goes out, Sendd shows the recipients, the SMS parts per message, your sender name and the total, then reserves it from your prepaid wallet. Numbers that fail give their share back.

Market with permission

Send offers only to customers who agreed to hear from you, and tell them how to stop. Sendd keeps every opt-out per number and sends promotional messages between 08:00 and 20:00 East Africa Time, so your offers arrive when people read them.

Example message

Ofa ya wikendi: viatu vipya vimefika. Tembelea duka letu Kariakoo kabla ya Jumapili.

Frequently asked questions

How much does an SMS campaign cost?

Each SMS part costs TZS 18 to 25 from your prepaid wallet, less for bigger top-ups. Sendd shows the exact total before you launch.

Can I send order updates from my online shop?

Yes. Your shop system can call the SMS API for each order, and a webhook tells it when the message is delivered.

How long can one SMS be?

One part holds 160 plain characters. Longer messages are split into parts of 153 characters, each paid as one part.

Bring your customers back

Create your shop's account, request its sender name and plan your first campaign.